Product Provider Knowledge Base

How ULoA works

• ULoA overview
• Digital Authorisation

Accessing ULoA

• Signing into ULoA with Unipass
• Provider Firm Registration

User Maintenance

• Adding and Maintaining Staff Members
• Roles
• Teams

Processing LoAs

• Request Overview
• Request Lifecycle
• Assigning Requests and Setting Status
• "All other policies" requests
• Downloading Requests

Fulfilling LOAs

• Fulfillment Data
• "Other" Fulfilment
• ULoA Standard Fulfillment
• ULoA Standard Fulfilment - DC Pension
• Fulfilment types